Online Parts Ordering Return Policy

1. All returns must be pre-approved prior to return.
   • Item must not have been installed, cut or modified in any way. Item must be in original condition.
   • Contact us within 30 days of receipt of the item being returned for approval.
   • Indicate the name and address the order was placed under and the reason the part needs to be returned.
2. Once a return is approved with a Return Authorization Form, the item may be returned.
   • All returns must be received within 30 days of approval.
   • The Customer is responsible for all return postage or shipping fees, as well as any shipping damage.
3. When returning the package:
   • Package the return items in original shipping package, if possible.
   • Include all subcomponents, original Packaging Slip and Return Authorization Form.
4. Once we receive your item, we will issue a refund to your credit card within 7 business days.
   • A 15% restocking fee applies.
   • Any Shipping damage when being returned is responsibility of the customer.
   • If needed, Customer Service will contact the customer for additional follow up.

Shipping information

• All orders will arrive within 5 to 10 business days of the order being placed.
• Parts are shipped through via UPS, FEDEX, USPS or other common carriers.
• If the item arrives damaged contact us within 5 business days. Customer Service will work with the shipper and have a new part shipped to you. Please include the name the order was shipped under.
• Expedited Shipping Service is not available for On Line Orders. If faster service is needed, contact us at (888) 483-3768.